Healthcare & clinic automation Fewer calls. Fewer empty slots.
Phones ring all day for bookings, no-shows waste slots, and results wait for someone to call.
What changes
Patients book and reschedule on WhatsApp, get a reminder the day before, and are told when results are ready to collect. Your front desk handles the conversations that need a person — not the ones that don’t.
Often the first flows
- Bookings and reminders on WhatsApp
- No-show follow-up and waiting lists
- “Results ready” messages without the phone calls
One flow, step by step
Booking → reminder → results ready
- TriggerBooking requestWhatsApp · Dr. Perera, Thursday
- RuleFind a free slotThu 4:30 PM
- ActionReminder the day beforeReply to confirm or move
- OutcomeResults readyPatient told when to collect
What we automate here
The services behind these flows.
Is patient information kept private?
Flows move only what each step needs — a name, a time, a status — not clinical records. They can run on infrastructure you control, and every step is logged.
Does it connect to our clinic system?
If it has an API, a database or exports, usually yes. If not, bookings can live in a shared calendar your team already uses.
Bring us one process that frustrates your team.
In a Flow Audit we map how it really runs, show where it leaks, and tell you honestly what is worth automating — with a fixed quote for the work.