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Automation by industry Different trades. The same leaks.

Orders re-typed, approvals waiting in inboxes, invoices matched by hand. The details change from one industry to the next; the fix is the same — a flow that catches the work, does the routine, and hands people the decisions.

For every size

From a team of five to five thousand.

The work is the same shape at every size. What changes is how much there is, who has to sign off, and where it has to run.

Startups & small teams

Your first three flows, live in weeks.

  • WhatsApp orders and enquiries
  • Invoices and payment reminders
  • A daily numbers digest

Hosted and run by us, or on your own accounts.

Growing companies

Connect the departments.

  • Purchase and expense approvals
  • Sales-to-finance hand-off
  • Management reporting

A phased roadmap from the audit, with Flow Care after launch.

Enterprise

Automation as infrastructure.

  • Audit trails and role-based access
  • ERP, HR and CRM integration
  • Documents processed at volume

Self-hosted in your cloud, change control, agreed response times.

By industry

Where we usually start.

01

Hospitality & travel

Enquiries arrive at all hours — WhatsApp, email, booking sites — and every one is re-typed somewhere.

Often the first flows
  • Enquiry to quotation in minutes
  • Pre-arrival and check-out messages
  • Booking-site reservations in one calendar
Hotel & travel automation
  1. TriggerEnquiry on WhatsApp2 adults · 3 nights · Ella
  2. AI stepRead dates and guests14–17 Nov · deluxe room
  3. PersonReservations checkRate and room confirmed
  4. OutcomeBooking confirmedDeposit link · guest messages set
Example flow · sample data
02

Retail & e-commerce

Orders come through chat and the shop, stock lives in three places, and payments are matched by hand.

Often the first flows
  • Chat orders into your shop system
  • Stock in step across every channel
  • Payments and cash on delivery matched to orders
Retail & e-commerce automation
  1. TriggerOrder in Instagram DMs1 × Linen shirt, M · Kandy
  2. AI stepRead the orderSize M · cash on delivery
  3. RuleCheck stock3 left in the warehouse
  4. OutcomeOrder and courier bookedShopify · tracking sent
Example flow · sample data
03

Professional services

Every new client means forms, engagement letters and chasing documents before the real work starts.

Often the first flows
  • Client intake and document chasing
  • Engagement letters out for signature
  • Time and billing into invoices
Professional services automation
  1. TriggerClient intake formNew company · audit and tax
  2. AI stepCheck the documents2 of 3 received · BR missing
  3. ActionEngagement letter sentFor e-signature
  4. OutcomeClient set upPractice system and billing
Example flow · sample data
04

Healthcare & clinics

Phones ring all day for bookings, no-shows waste slots, and results wait for someone to call.

Often the first flows
  • Bookings and reminders on WhatsApp
  • No-show follow-up and waiting lists
  • “Results ready” messages without the phone calls
Healthcare & clinic automation
  1. TriggerBooking requestWhatsApp · Dr. Perera, Thursday
  2. RuleFind a free slotThu 4:30 PM
  3. ActionReminder the day beforeReply to confirm or move
  4. OutcomeResults readyPatient told when to collect
Example flow · sample data
05

Logistics & distribution

Reps send orders by message, dispatch works from paper, and proof of delivery arrives days later.

Often the first flows
  • Rep orders straight into the ERP
  • Dispatch notes and route sheets
  • Proof of delivery to invoice
Logistics & distribution automation
  1. TriggerA rep sends an orderWhatsApp · 40 cases · Kurunegala
  2. AI stepRead the orderCustomer and items matched
  3. ActionDispatch plannedRoute 7 · Wednesday
  4. OutcomeDeliveredPhoto proof · invoice sent
Example flow · sample data
06

Recruitment & staffing

CVs arrive everywhere, candidates wait for news, and employers ring for updates.

Often the first flows
  • CVs from every source into one pipeline
  • Interview scheduling and reminders
  • Status updates for candidates and employers
Recruitment & staffing automation
  1. TriggerCV by emailPDF · warehouse supervisor role
  2. AI stepRead the CVSkills and experience extracted
  3. PersonRecruiter shortlistsInterview booked
  4. OutcomeEmployer updatedWeekly status, sent for you
Example flow · sample data
07

Manufacturing

Purchase orders, goods received notes and supplier invoices live in different places and are matched by hand.

Often the first flows
  • Three-way matching of POs, GRNs and invoices
  • Purchase approvals by value
  • Production and stock alerts
Manufacturing automation
  1. TriggerSupplier invoicePDF in the accounts inbox
  2. AI stepRead the invoiceLines and totals extracted
  3. RuleThree-way matchPO · GRN · invoice agree
  4. OutcomeBill postedERP · ready for the payment run
Example flow · sample data
08

Education

Enquiries peak around each intake, enrolment is paperwork, and fee reminders go out one by one.

Often the first flows
  • Enquiry follow-up through each intake
  • Online enrolment and document collection
  • Fee reminders and receipts
Education automation
  1. TriggerCourse enquiryWeb form · weekend diploma
  2. ActionDetails sentBrochure, fees and intake date
  3. PersonAdmissions callEnrolment form completed
  4. OutcomeFee plan setReminders before each due date
Example flow · sample data

Your industry isn’t here? Most of what we build is about the shape of the work, not the trade. Tell us about yours.

Bring us one process that frustrates your team.

In a Flow Audit we map how it really runs, show where it leaks, and tell you honestly what is worth automating — with a fixed quote for the work.

Book a Flow Audit Email us