Hotel & travel automation Enquiry to booking, without the re-typing.
Enquiries arrive at all hours — WhatsApp, email, booking sites — and every one is re-typed somewhere.
What changes
Flows catch every enquiry where it lands, read the dates and guests, check availability and prepare the quote for your reservations team to confirm. Deposit links, pre-arrival messages and check-out follow-ups then go out on their own.
Often the first flows
- Enquiry to quotation in minutes
- Pre-arrival and check-out messages
- Booking-site reservations in one calendar
One flow, step by step
Enquiry → confirmed booking → guest messages
- TriggerEnquiry on WhatsApp2 adults · 3 nights · Ella
- AI stepRead dates and guests14–17 Nov · deluxe room
- PersonReservations checkRate and room confirmed
- OutcomeBooking confirmedDeposit link · guest messages set
What we automate here
The services behind these flows.
Does it work with our booking engine or channel manager?
Where it has an API or sends emails, yes. We check yours in the Flow Audit and say plainly what can and can’t be connected.
Will guests feel they’re talking to a machine?
Routine replies can be automated; anything personal goes to your team. You choose the tone, and which questions are always answered by a person.
Bring us one process that frustrates your team.
In a Flow Audit we map how it really runs, show where it leaks, and tell you honestly what is worth automating — with a fixed quote for the work.