Retail & e-commerce automation Chat orders, stock and payments, in step.

Orders come through chat and the shop, stock lives in three places, and payments are matched by hand.

What changes

Flows take orders from chat into your shop system, keep stock in step across the shop, warehouse and marketplaces, book the courier, and match cash on delivery and bank transfers back to the order.

Often the first flows

  • Chat orders into your shop system
  • Stock in step across every channel
  • Payments and cash on delivery matched to orders
One flow, step by step

Chat orders → stock → payment matched

  1. TriggerOrder in Instagram DMs1 × Linen shirt, M · Kandy
  2. AI stepRead the orderSize M · cash on delivery
  3. RuleCheck stock3 left in the warehouse
  4. OutcomeOrder and courier bookedShopify · tracking sent
Example flow · sample data
What we automate here

The services behind these flows.

FAQ

Questions about retail & e-commerce automation.

Anything else? hello@techzap.co.uk

Do you work with Shopify and WooCommerce?

Yes, and with POS systems, marketplaces and spreadsheets. If stock lives in three places today, we make one the source of truth and keep the others in step.

Can courier bookings be automated?

Where the courier offers an API or bulk upload, yes — the booking is made and the tracking link sent to the customer.

Bring us one process that frustrates your team.

In a Flow Audit we map how it really runs, show where it leaks, and tell you honestly what is worth automating — with a fixed quote for the work.